President/CEO

Michael is a mission-driven executive with more than 30 years of experience leading organizations through growth, transition and sustainable impact. He currently serves as CEO of Christ Community Health Services, a faith-based healthcare organization that has cared for Memphis and its surrounding communities for more than three decades. Michael brings a servant-leadership approach grounded in his faith in Jesus Christ, his love for his hometown and his deep respect for the professionals who deliver care every day. He believes strong organizations are built on trust, clear operational design and empowered teams. Prior to CCHS, Michael founded and scaled masterIT into a national managed services provider (MSP) before leading a successful private equity-backed exit. He also led Econocom USA through significant portfolio growth. He is known for strengthening culture, aligning leadership and building resilient organizations positioned to serve for generations.

Chief Financial Officer

With more than 15 years’ experience in Healthcare, Jessica comes to Community Link Consulting with an extensive background in health care. She received her Master of Health Administration degree from Walden University after completing a double major in Accounting and Human Resource Management from Briar Cliff University. Jessica was the Chief Financial Officer for Siouxland Community Health Center, where she conducted and administered fiscal operations. She went on to become the Director of Finance for Hawarden Regional Healthcare where she directed the organization's financial and budget activities to fund operations, maximize investments, and increase efficiency. From there, Jessica went on to Mercyone Siouxland Medical Center as the Director of Finance. There, she provided leadership and direction in the annual independent audit and the analysis of financial information. Jessica has vast experience in formulating financial targets, preparing budgets, strategic planning, revenue cycle management as well as developing and implementing accounting systems and policies.

Chief Operating Officer

Shannon is a healthcare executive and veteran of the United States Air Force whose career reflects a steadfast commitment to operational excellence, strategic growth, and service to both country and community. As Chief Operating Officer of Christ Community Health Services since February 2024, Shannon is responsible for overseeing organizational strategy, clinical operations, and performance initiatives aimed at advancing quality care across the organization. Before assuming her current role, Shannon served as Executive Vice President of Medical Operations from May 2023 to February 2024, following a tenure as Regional Vice President of Madison County starting in December 2019. Shannon has a distinguished blend of healthcare expertise and military discipline, enhancing her strategic foresight, operational integrity, and capacity to lead complex teams through periods of growth and transformation. Shannon holds a Master of Science in Health Administration from Trident University International and completed 13 years of active duty service in the U.S. Air Force, including two combat tours in Afghanistan. Since January 2020, she has continued to serve honorably in the Tennessee Air National Guard.

Chief Information Officer

Jeff, a Memphis native, is a results-driven executive with over 20 years of experience in leading IT teams, implementing clinical technology solutions, and creating strategic technology roadmaps for healthcare organizations across the nation. Before joining Christ Community, Jeff was a part of the Interim Executive Leadership Solutions team at AMN Healthcare/B.E. Smith. He earned a Bachelor of Arts in Business Administration from LeMoyne-Owen College and a Master’s degree in Health Services Administration from Central Michigan University. His dedication to continuous learning is demonstrated by his numerous professional certifications, including Certified Healthcare Technology Professional (CHTP), HIPAA Security Professional (CHSP), and Certified Healthcare Cybersecurity Officer (CHCSP). Jeff is actively involved in several professional organizations, such as the American College of Healthcare Executives (ACHE), the Healthcare Information & Management Systems Society (HIMSS), and the National Association of Health Services Executives (NAHSE). In 2000, the Memphis Business Journal recognized him as a Top 40 Under 40 honoree. In his free time, Jeff enjoys barbecuing with family and friends, traveling to the Caribbean, going on cruises, and playing tennis.

Chief Development Officer

A native Memphian, Bonnie Hollabaugh has dedicated her career to the art of connection. With a deep background in development, she has successfully served organizations including The Foundation for Evangelism, World Methodist Evangelism, Hutchison School, and Ronald McDonald House of Memphis. Bonnie’s work is built on the belief that strong relationships are the foundation for lasting community impact. She finds her greatest professional joy in helping individuals align their personal passions with opportunities to create meaningful change. Guided by her faith and the promise of Jeremiah 29:11, Bonnie approaches every project with a sense of hope and purpose. Outside of the office, you can find her hosting friends to try out new recipes, enjoying live blues and classic rock, or heading outdoors for a weekend of kayaking and hiking.

Chair of Medicine

Dr. John T. Epting serves as Chair of Medicine at Christ Community Health Services, where he is dedicated to providing compassionate, patient-centered care while leading clinical excellence across the organization. Dr. Epting earned his medical degree from the Medical University of South Carolina College of Medicine and has more than a decade of experience caring for patients with a wide range of acute and chronic health conditions. He has particular expertise in the diagnosis and management of hypertension (high blood pressure), heart failure, and diabetes, helping patients achieve better health through personalized treatment plans and long-term disease management. As Chair of Medicine, Dr. Epting is committed to supporting high-quality medical care, mentoring healthcare providers, and advancing Christ Community's mission of improving the physical, mental, and spiritual health of the communities it serves. He believes in building lasting relationships with patients and empowering them with the knowledge and resources they need to live healthier lives.

Chair of Dentistry

I am a graduate of the University of Memphis and UTHSC College of Dentistry Class of 2006. I have been employed at CCHS for 15 years and have been the Dental Director for almost 5 years. It has been a blessing working with great people while also being an advocate to and for our communities. My spare time is dedicated between family and exercising. I love college sports and enjoy watching college football the most!

Chair of Pharmacy

Dr. Kristina Murphy hails from Huber Heights, Ohio, a suburb of Dayton. She obtained her undergraduate degree from The College of Wooster in Wooster, Ohio, and pursued her Pharmacy degree at Virginia Commonwealth University in Richmond, Virginia. Dr. Murphy currently resides in Jackson, Tennessee, with her husband, Tim, and their two children, TJ (6) and Micah (4). During her spare time, Dr. Murphy enjoys crocheting, engaging in board games with her family, and cooking. An interesting tidbit about her is that she has participated on several mission trips in East Africa in the past and embarked on safari adventures at the Maasai Mara in Kenya and Tanzania an impressive four times.