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Nondiscrimination Policy

Discrimination is Against the Law 

Christ Community Health Services complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.   This statement is in accordance with the provisions of Title VI of the Civil Rights Act of 1964 (nondiscrimination on the basis of race, color, national origin), Section 504 of the Rehabilitation Act of 1973 (nondiscrimination on the basis of disability), the Age Discrimination Act of 1975 (nondiscrimination on the basis of age), regulations of the U.S. Department of Health and Human Services issued pursuant to these three statutes at Title 45 Code of Federal Regulations Parts 80, 84, and 91.  Additionally, in accordance with Section 1557 of the Patient Protection and Affordable Care Act of 2010, 42 U.S.C. § 18116. Christ Community Health Services does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Christ Community Health Services provides free aids and services to people with disabilities to communicate effectively with us, such as:  
 
• Qualified sign language interpreters

• Written information in other formats (large print, audio, accessible electronic formats, other formats) 

Christ Community Health Services provides free language services to people whose primary language is not English, such as:  

• Qualified interpreters

• Information written in other languages 
 
If you need these services, contact the Director of QI and Patient Safety. If you believe that Christ Community Health Services has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: 


Compliance Officer

2595 Central Avenue Memphis, Tennessee 38104

901-260-8542 phone

901-205-0519 fax

mary.whitakers@christchs.org 

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Director of QI and Patient Safety is available to help you.  
 
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf  or by mail or phone at: 


U.S. Department of Health and Human Services

200 Independence Avenue, SW Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD) 


 
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html


ATTENTION: If you speak English or any other language, language assistance services, free of charge, are available to you. Call 1-800-481-3289. 


ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-481-3289. 
 
 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-800-481-3289. 
 
 CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-800481-3289. 
 
 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-800-4813289.번으로 전화해 주십시오. 
 
 PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-800-481-3289. 
 
 ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-800-481-3289.  م )1-800-481-3289  .برقم اتصل. بالمجان لك تتوافر اللغویة المساعدة خدمات فإن اللغة، اذكر تتحدث كنت إذا: ملحوظة
 
 ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-800481-3289. 
 
 ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-800-481-3289.

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